Privacy Policy

The data controller for this website is:

**SoftAM UG (haftungsbeschränkt)**

Mergenthalerallee 15-21

65760 Eschborn, Germany

Email: info@soft-am.de

Phone: +49 (0) 6196 77 00 77

We are registered in the commercial register of the local court of Frankfurt am Main under HRB 127891.

We process personal data in compliance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws. This privacy policy explains what personal data we collect, how we use it, and your rights regarding your data.

We process your personal data based on the following legal grounds:

• **Contract performance** (Art. 6(1)(b) GDPR): To fulfill our contractual obligations

• **Legitimate interests** (Art. 6(1)(f) GDPR): For business operations and service improvement

• **Consent** (Art. 6(1)(a) GDPR): Where you have explicitly consented

• **Legal obligations** (Art. 6(1)(c) GDPR): To comply with legal requirements

**Contact Information:**

• Name, email address, phone number

• Company information and job title

• Communication preferences

**Technical Data:**

• IP addresses, browser information

• Device information and operating system

• Website usage patterns and analytics

**Project Data:**

• Requirements and specifications

• Project communications and documentation

• Performance metrics and feedback

We use your personal data for:

• **Service delivery**: Providing software development and consulting services

• **Communication**: Responding to inquiries and project coordination

• **Contract management**: Managing agreements and billing

• **Quality improvement**: Analyzing service performance and client satisfaction

• **Legal compliance**: Meeting regulatory and legal obligations

We retain personal data only as long as necessary:

• **Active projects**: Throughout project duration plus 3 years

• **Contact inquiries**: Up to 2 years from last contact

• **Legal documents**: 10 years as required by commercial law

• **Marketing data**: Until consent is withdrawn or 3 years of inactivity

Under GDPR and UK data protection law, you have the right to:

• **Access** your personal data and receive a copy

• **Rectify** inaccurate or incomplete data

• **Erase** your data (right to be forgotten)

• **Restrict** processing in certain circumstances

• **Data portability** in a structured, machine-readable format

• **Object** to processing based on legitimate interests

• **Withdraw consent** at any time (where applicable)

To exercise these rights, contact us at: privacy@soft-am.de

Our website uses cookies and similar technologies:

**Essential Cookies**: Required for website functionality

**Analytics Cookies**: Google Analytics for usage statistics (anonymized)

**Preference Cookies**: Remember your language and theme settings

You can control cookies through your browser settings or our consent banner.

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit and at rest

• Access controls and authentication

• Regular security assessments

• Staff training on data protection

• Incident response procedures

For privacy-related questions or concerns:

**Data Protection Officer**: privacy@soft-am.de

**General Contact**: info@soft-am.de

You also have the right to lodge a complaint with the relevant supervisory authority.